Uphclean install

On restart UPHClean will start automatically. If you used the MSI package to install then you can proceed with the new package without removal. If you find that removing UPHClean stops a particular problem from occuring then you may be interested in restricting UPHClean from closing certain handles. UPHClean ignores handles that are held opened to profile hives for the users specified on the user exclusion list or by processes specified on the process exclusion list.

The process exclusion list is a list of process names that UPHClean should ignore when determining which handles to user profile hives to act on. Each process name is specified on its own line when input in registry editor. The process name should be specified the same way as it shows in Task Manager. Usually this is the file name of the program e. A few process show multiple times in Task Manager. It is possible to specify that a certain DLL be loaded in the process to allow a selection of a specific process.

This is useful with the svchost process to identify a specific instance. The user exclusion list is a list of user security identifier SID or user that UPHClean should ignore when determining which handle to user profile hives to act on. Each user SID or name is specified on its own line when input in registry editor. If specifying a user name you must enter the user domain name followed by a backslash followed by the user name.

SIDs should be specified in the usual string format e. Unloading these profiles can cause problems so UPHClean will not attempt to close handles to these profiles. Another alternative exists for dealing with application failure when closing handles.

This involves remapping the handle from the original user profile hive to the default user hive. This may not help if the application expects data that would only be available under the specific user profile hive it was accessing since the data will not be copied.

Z started successfully. I expect that this will occur if the event occurred. As I don't expect to occur I'd expect that event id will not occur either. The unload will be retried. This is important because it is possible that terminal server could run out of kernel mode resource paged pool memory when that happens. This could lead to users being prevented from logging on.

This can be done using by user or process restriction. Added code to allow remapping of handles. This must be enabled by indicating which process remapping should be done for. Corrected problem when on Windows if UPHClean had trouble closing handles to user profile hive logoff times could increase to about 15 minutes.

Corrected problem when stopping the UPHClean service while a user profile was being unloaded which could cause the machine to crash. Corrected code to log UPHClean stop event event id when system is shutdown. Added code to set service description on Windows and later operating system. Mar 4, v1. This covers scenarios where an application keeps a handle to a deleted registry key. Feb 25, v1. Last reply by JRosenfeld Unsolved. SidBord 3 Argentum. From the MS Knowledge Base I discovered that I have a problem with unloading my user profile, and judging from some of the posts I've read apparently I'm not the only one.

In any case the fix for this malady is to download and install a program called "UPHClean". I downloaded it but I can't get it to install. Second, I am unable to execute the instructions that follow: 1. Open a command prompt on your computer 2. Change directory where you copied the program e. Run the program with the -install switch to install the service and start it. In step 1 above, do I just type in the word "Command" and press enter?

Then what am I suppose to see? Do I then type in the sequence in step 2 above? I always get a "can't find path" complaint. I'd appreciate some expert advice. All forum topics Previous Topic Next Topic.

Replies 5. Why not just use the Microsoft Installer version? It takes care of the installation! If you are using Windows NT 4. To verify that this method worked, log off Windows. Windows should log off immediatley.

Open the Application log and detemine if any event messages indicate that there were user profile errors. If this method worked: If you can log off Windows, and there are no event messages that indicate that there were user profile unloading errors, you have successfully corrected the problem.

If this method did not work: If you cannot log off Windows, or there are event messages that indicate that there were user profile unloading errors, this method did not work.

You might want to ask someone for help, or you might want to try Advanced Troubleshooting. If the resources listed in this article do not help you resolve the problem or if you experience symptoms that differ from those that are described in this article, search the Microsoft Knowledge Base for more information.

If the problem is not resolved, unfortunately this content is unable to help you any further. So, you might want to ask someone for help, or you might want to visit the following Microsoft Web site:. Your user profile is a collection of settings that make the computer look and work the way that you want it to look and to work.

Your user profile contains your settings for desktop backgrounds, for screen savers, for pointer preferences, for sound settings, and for other features.

User profiles make sure that your personal preferences are used when you log on to Windows. A user profile differs from a user account that you use to log on to Windows. Each user account has at least one user profile associated with it. A user account defines the actions a user can perform in Windows. On a stand-alone computer or on a computer that is a member of a workgroup, a user account establishes the permissions that are assigned to each user.

On a computer that is part of a network domain, a user must be a member of at least one group. The permissions and the rights that are granted to a group are assigned to its members.

For information about user profile hives, visit the following Microsoft Web sites:. The User Profile Hive Cleanup service helps make sure that user sessions are completely ended when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases, the user session is prevented from completely ending.

This can result in problems when you use roaming user profiles in a network environment or when locked profiles are used as implemented through the Shared Computer Toolkit for Windows XP.

In Windows , you can benefit from the User Profile Hive Cleanup service if the Application log shows event ID , and the message text indicates that the profile is not unloading and that the error is "Access is denied.

The User Profile Hive Cleanup service monitors for users who have logged off and for whom registry hives are still loaded. When this occurs, the service determines which applications have handles that are opened to the hives and releases them. It logs the application name and what registry keys were left open. After this occurs, the system finishes unloading the profile. Note An event message can result for many reasons. When you receive an event, confirm that it has the same description every time.